Collision Services

Effective Strategies and Proven Best Practices

Gates Business Solutions is a third-party administrator for a network of certified collision repair centers that vehicle owners and insurers can trust to deliver top-notch auto body repair and the highest levels of customer satisfaction. Member shops drive confidence by utilizing the latest equipment, processes and technologies, and providing a lifetime warranty on every repair.

As a member, you can:

• Implement standard operating procedures (SOPs) that can increase overall repair quality, eliminate bottlenecks and reduce costs.
• Access professionally-developed training materials for estimators and technicians that can reduce errors and improve efficiency.
• Participate in an agent marketing program designed to establish relationships with insurance agents.
• Promote your shop to insurance companies as a source for direct repair program (DRP) business as well as other referrals.
• Use our data connector software to contact trading partners create unique marketing letters designed to grow your repeat and referral business, and gather and organize estimate data for reporting and marketing.
• Gain access to a variety of advertising and communication materials with which to grow your business.
• Benefit from the brand-building efforts of the world's leading manufacturer of automotive finishes.
• Connect with more customers by listing your repair center on our national online network.